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Salt generators are not miracle workers. The generator is making liquid chlorine. Your pH must always be in balance, in order for your generator to work properly. All other maintenance should be performed the same way as you would in a chlorine pool Please do not rely on your generator to generate chlorine until your water temperature has reached 55° - 60° temps.
Opening Package will be billed prior to opening with the credit card provided. Chemicals used for opening will be billed after service.
Please read through the contract fully when choosing your package. The Billing Department will invoice according to the contract services requested. As always, you will receive a phone call the weekend prior to the opening with your specific opening day. Please keep the area clean & accessible for your service technicians. If we are opening your pool, we will be happy to deliver chemicals at the time of services/or scheduled a separate delivery.
NOTE - ALL SERVICES AND SCHEDULING ARE WEATHER PERMITTING, THANK YOU FOR UNDERSTANDING.
Our service technicians will be taking extra precautions during service calls for this upcoming season. We ask that you please do your best to limit engaging with them while they are servicing your pool or spa.
We are just a phone call (1-847-497-3103) or an email (pools@novotnysales.com) away; you can save time, money and aggravation. Do it right the first time and ENJOY your pool!
We look forward to working together with each & everyone, with hopes of creating a safe and enjoyable 2024 season.
~ The Novotny Sales Team
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